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Pilot Configuration
Goal
I want to get continuous structured data on emergi...
Uncover emerging customer pain points and service gaps — automated insights from competitor e-commerce channels and reviews
12 website or app sources
The Jsonify AI will open these automatically to explore and find your information
11
data columns
12
dashboard widgets
3
integrations
1
notification
Recommended
Pilot Phase (Scoped Evaluation)
Up to 12 weeks
€3,000
/ month
Typical scope: multi-country, weekly updates, multiple categories
- Real data from real sources
- Live dashboards or export feeds
- Validate scope, refresh cadence, quality
- Fixed price, no ongoing commitment
Most teams start here to validate fit before expanding.
Now, schedule a short call below to confirm scope and start the pilot, or build something new.
or email us at paul@jsonify.co
Data sources are the websites and apps where information will be collected from. These can be changed or expanded at any time. This is turned into data rows.
Sample data preview. This is synthetic test data generated to illustrate the structure. Real data from your sources will be populated during the pilot. This data powers the dashboard widgets.
| id | Source | Product | Category | Price | Original Price | Stock Status | Rating | Reviews | Last Updated | Customer Feedback | ||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 |
|
Philips Sonicare ProtectiveClean 4100 | Personal Care | €69.99 | €89.99 | In Stock |
|
1,248 | Feb 3, 2026 | Good battery life, cleaning power improved; charger port flimsy, waited 10 days for replacement part. ... show all |
||
| 2 |
|
Samsung Galaxy S24+ 256GB | Electronics | €999.00 | €1,099.00 | Low Stock |
|
3,502 | Feb 4, 2026 | Excellent screen and camera; order delayed two days without update, customer service slow to respond. ... show all |
||
| 3 |
|
HEMA Cotton T-shirt 3-pack | Clothing | €19.99 | €24.99 | In Stock |
|
312 | Feb 2, 2026 | Comfortable and true size; one shirt had stitching defect, return process was straightforward. | ||
| 4 |
|
Nivea Q10 Anti-Wrinkle Night Cream 50ml | Beauty | €12.49 | €14.99 | In Stock |
|
684 | Feb 3, 2026 | Nice texture and scent; delivery package arrived slightly crushed. | ||
| 5 |
|
Coolblue - Delivery Service | Customer Service | €0.00 | €0.00 | N/A |
|
18,342 | Feb 4, 2026 | Very slow response for missing parts claims, returns process confusing and repetitious forms. | ||
| 6 |
|
Marktplaats - Buyer Protection | Customer Service | €0.00 | €0.00 | N/A |
|
1,124 | Feb 1, 2026 | Claim took 3 weeks; agent unhelpful and transferred multiple times, payout eventually partial. | ||
| 7 |
|
Bol.com - Return Process | Customer Service | €0.00 | €0.00 | N/A |
|
2,013 | Feb 2, 2026 | Free returns but label not available in app; courier collection delayed, refund speed slow. | ||
| 8 |
|
Philips Airfryer XXL | Home Appliances | €249.00 | €299.00 | In Stock |
|
9,421 | Feb 4, 2026 | Crisps food well; replacement basket took 12 days to ship and support chat links broken. | ||
| 9 |
|
Local Electronics Repair - Screen Replacement | Services | €129.00 | €149.00 | Available |
|
97 | Feb 3, 2026 | Quick turnaround; missed appointment time and no apology from staff. | ||
| 10 |
|
Wehkamp - Delivery & Packaging | Logistics | €0.00 | €0.00 | N/A |
|
456 | Feb 4, 2026 | Packages sometimes torn; delivery window accurate but driver left without signature option. | ||
| 11 |
|
Coolblue - Warranty Extension | After-sales | €39.00 | €49.00 | Available |
|
221 | Feb 2, 2026 | Extended warranty useful; paperwork confusing, online claim form times out frequently. | ||
| 12 |
|
Used MacBook Pro 2019 16GB/512GB | Computers | €899.00 | €1,299.00 | 1 left |
|
64 | Feb 3, 2026 | Good condition as described; seller slow to respond to questions about charger authenticity. | ||
| 13 |
|
IKEA LACK Side Table White | Furniture | €9.99 | €12.99 | Out of Stock |
|
5,870 | Feb 1, 2026 | Great value; backorder communicated late, pickup option not clear in checkout. | ||
| 14 |
|
Sony WH-1000XM5 | Audio | €329.00 | €379.00 | In Stock |
|
2,845 | Feb 4, 2026 | Top noise cancellation; one unit had uneven cushion wear, return handled efficiently. | ||
| 15 |
|
Braun Series 7 Shaver | Personal Care | €179.00 | €219.00 | Low Stock |
|
508 | Feb 3, 2026 | Shaves smoothly; instructions in packaging missing, needed to download manual. | ||
| 16 |
|
Bosch Tassimo Coffee Machine | Kitchen | €59.99 | €79.99 | In Stock |
|
1,032 | Feb 2, 2026 | Good value for quick coffee; water tank leaked after one week, replacement promised. | ||
| 17 |
|
Kruidvat - Online Pharmacy | Customer Service | €0.00 | €0.00 | N/A |
|
2,769 | Feb 3, 2026 | Prescription delivery delays and unclear tracking, phone waiting times excessive. | ||
| 18 |
|
Coolblue - Installation Service | Services | €59.00 | €79.00 | Available |
|
143 | Feb 4, 2026 | Technician competent; appointment rescheduled last minute without compensation. | ||
| 19 |
|
Wehkamp - Size Exchange | Returns | €0.00 | €0.00 | N/A |
|
389 | Feb 2, 2026 | Free exchanges advertised but return label arrived late, had to pay courier once. | ||
| 20 |
|
Decathlon Triban RC 120 Road Bike | Sports | €399.00 | €449.00 | In Stock |
|
612 | Feb 4, 2026 | Good entry-level bike; assembly video inaccurate, screws missing from box. | ||
| 21 |
|
Local Café - Takeaway Order | Food Service | €12.50 | €12.50 | Available |
|
58 | Feb 1, 2026 | Coffee quality fine; app order pickup time was wrong causing wait and cold drinks. | ||
| 22 |
|
Bol.com - Gift Wrap Service | Add-ons | €4.99 | €4.99 | Available |
|
134 | Feb 3, 2026 | Nice presentation; gift tag omitted on two orders, support compensated partially. | ||
| 23 |
|
Online Marketplace Fees Comparison | Marketplace | €0.00 | €0.00 | N/A |
|
47 | Feb 2, 2026 | Fees transparent but dispute resolution slow across platforms, sellers complain about hidden surcharges. ... show all |
||
| 24 |
|
Vintage Leica M6 Film Camera | Photography | €2,150.00 | €2,400.00 | Sold |
|
21 | Feb 4, 2026 | Excellent condition and original case; buyer had to wait 6 days for shipping label from seller. | ||
| 25 |
|
Samsung 55" QLED TV 4K | Electronics | €749.00 | €899.00 | In Stock |
|
4,981 | Feb 4, 2026 | Great picture quality; delivery crew left packaging materials behind, recycling not offered. | ||
| 26 |
|
Miele Vacuum Cleaner Complete C3 | Home Appliances | €399.00 | €449.00 | Low Stock |
|
1,110 | Feb 3, 2026 | Powerful suction; replacement hose backordered and support gave conflicting ETAs. | ||
| 27 |
|
Tommy Hilfiger Hoodie | Clothing | €69.95 | €89.95 | In Stock |
|
256 | Feb 1, 2026 | Nice fit and fabric; size guide inconsistent with item measurements. | ||
| 28 |
|
Vichy Mineral 89 Serum 30ml | Beauty | €16.99 | €19.99 | In Stock |
|
812 | Feb 4, 2026 | Hydrating and non-greasy; loyalty points missing after purchase, customer support resolved after two days. ... show all |
||
| Looking for more? Great news − this is just a small sample. Jsonify production workflows process anywhere from tens of thousands to millions of real data rows per run! | ||||||||||||
From
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To
Filters
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Total Customer Reviews Analyzed
2,567
total reviews analyzed
15%
Competitor Service Model Comparisons
Average Response Time Across Competitors
2.5 hours
average response time across competitors
5%
Top Emerging Customer Pain Points
Detailed Customer Feedback Summary
| Source | Customer Issue | Product/Service | Rating | Date |
|---|---|---|---|---|
|
|
Delayed delivery | Smartphone X | 2 | 2026-01-30 |
|
|
Poor customer service | Laptop Y | 1 | 2026-01-28 |
|
|
Faulty product | Headphones Z | 3 | 2026-01-25 |
|
|
Missing items in order | Home Appliance A | 2 | 2026-01-27 |
|
|
Unresponsive support | TV B | 1 | 2026-01-29 |
|
|
Difficult return process | Shoes C | 2 | 2026-01-26 |
|
|
Website glitches | Gadget D | 3 | 2026-01-31 |
|
|
Confusing pricing | Subscription E | 2 | 2026-01-24 |
Customer Satisfaction Distribution by Source
Service Deficiency Trends Over Time
Volume of Customer Complaints Over Time
Competitor Review Score Trends
Breakdown of Customer Service Ratings
Key Observations on Service Gaps
The most common customer pain point reported across e-commerce platforms is delayed shipping, with complaints increasing by 22% over the last month.
Service deficiencies in customer support response times have been noted, particularly on trustpilot.com, where 35% of reviews mention slow replies.
Competitors like bol.com and coolblue.nl are receiving higher satisfaction ratings, indicating a need for improved service models on our platform.
Recent Reviews from Trustpilot and Google
| Source | Review Date | Rating | Customer Comment | Product |
|---|---|---|---|---|
|
|
2026-01-30 | 2 | Customer service was unhelpful when I needed assistance with my order. | Wireless Headphones |
|
|
2026-01-28 | 1 | The product arrived damaged and the return process was frustrating. | Smartphone |
|
|
2026-01-25 | 4 | Good selection but delivery took longer than expected. | Laptop |
|
|
2026-01-20 | 3 | Decent service, but the website often has issues. | Smartwatch |
|
|
2026-01-18 | 5 | Fantastic support! Helped me with all my queries. | Tablet |
|
|
2026-01-15 | 2 | The response time was too long, and I had to follow up multiple times. | Camera |
|
|
2026-01-10 | 3 | Average experience, nothing too special to comment on. | Headphones |
|
|
2026-01-05 | 4 | Overall a good experience, just minor issues with my order. | E-reader |
Structured data feeds are included — we're happy to help with API integration and automation.
JSON
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CSV
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Looking for more? Great news − this is just a small sample. Typically, our commercial customers process tens of thousands to millions of data points per task!
Radar continuously monitors your selected web sources and alerts you the moment something changes.
+7
Recent change
New Listing Appears
Yesterday
Kruidvat Gift Card now available on Kruidvat.nl
Recent change
Price Change Detected
2m ago
Coolblue Smart Speaker is now €79.99 (+€5)
Recent change
Product Unavailable
12m ago
Bol.com Wireless Headphones is currently out of stock
Recent change
Menu or Listing Updated
12m ago
Wehkamp Summer Collection new items added to collection
Recent change
Product Removed from Source
2m ago
Ervaringen.nl Customer Review removed from feedback site
Data connections determine where the collected data will be delivered. You can add, remove, or change connections at any time.
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