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Pilot Configuration
Goal
I want to get continuous structured data on compet...
Gain insights into competitor service agreements and support structures — automated data collection for strategic advantage
12 website or app sources
The Jsonify AI will open these automatically to explore and find your information
amazon.de
11
data columns
12
dashboard widgets
4
integrations
1
notification
Recommended
Pilot Phase (Scoped Evaluation)
Up to 12 weeks
€3,000
/ month
Typical scope: multi-country, weekly updates, multiple categories
- Real data from real sources
- Live dashboards or export feeds
- Validate scope, refresh cadence, quality
- Fixed price, no ongoing commitment
Most teams start here to validate fit before expanding.
Now, schedule a short call below to confirm scope and start the pilot, or build something new.
or email us at paul@jsonify.co
Data sources are the websites and apps where information will be collected from. These can be changed or expanded at any time. This is turned into data rows.
Sample data preview. This is synthetic test data generated to illustrate the structure. Real data from your sources will be populated during the pilot. This data powers the dashboard widgets.
| id | Source | Product | Price | Original Price | Stock Status | Warranty | AfterSales | Rating | Reviews | Last Updated | ||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 |
amazon.de
|
Samsung Galaxy S24 256GB | €949.00 | €1,049.00 | In Stock | 24 months manufacturer warranty | Online chat, service centers, prepaid return label within 30 days |
|
18,234 | Feb 2, 2026 | ||
| 2 |
|
Bosch Series 6 Washing Machine WEX28490 | €649.00 | €749.00 | Low Stock | 24 months + optional 5-year protection plan | Pick-up repair, hotline, extended protection purchase |
|
1,120 | Feb 3, 2026 | ||
| 3 |
|
Apple MacBook Air M2 512GB | €1,449.00 | €1,499.00 | Preorder | 12 months legal warranty + AppleCare available | Authorized service partners, mail-in repair |
|
3,456 | Feb 1, 2026 | ||
| 4 |
|
Dyson V12 Detect Slim | €499.99 | €549.99 | In Stock | 24 months manufacturer warranty | Home service, spare parts ordering, 30-day returns |
|
2,789 | Feb 4, 2026 | ||
| 5 |
|
Einhell Cordless Lawn Mower GE-CM 36/34 | €299.95 | €349.95 | Out of Stock | 24 months warranty | Customer hotline, spare parts list, return to store |
|
312 | Feb 3, 2026 | ||
| 6 |
|
Sony WH-1000XM5 Headphones | €379.00 | €399.00 | In Stock | 24 months | Return within 30 days, service center, firmware updates |
|
6,800 | Feb 2, 2026 | ||
| 7 |
|
LG OLED55B3 55" OLED TV | €1,099.00 | €1,299.00 | Limited Stock | 24 months dealer warranty | Delivery & installation options, pick-up repair |
|
945 | Feb 4, 2026 | ||
| 8 |
|
HanseMerkur Travel Insurance - Basic Plan | €9.99 | €14.99 | Available | N/A | 24/7 emergency hotline, claim portal, email support |
|
224 | Feb 1, 2026 | ||
| 9 |
|
MediaMarkt Customer Service | €0.00 | €0.00 | N/A | Varies by product | Phone & chat support, complaint resolution within 14 days |
|
3,412 | Feb 3, 2026 | ||
| 10 |
|
Zendesk Support Suite (Demo) | €89.00/month | €119.00/month | Available | SaaS uptime SLA 99.9% | 24/7 ticketing, onboarding, knowledge base |
|
1,540 | Feb 2, 2026 | ||
| 11 |
|
Salesforce Service Cloud | €150.00/month | €180.00/month | Available | Enterprise SLA options | Dedicated success manager, 24/7 support |
|
4,860 | Feb 4, 2026 | ||
| 12 |
amazon.de
|
Apple iPhone 15 Pro 128GB | €1,099.00 | €1,199.00 | Low Stock | 12 months legal warranty + AppleCare optional | Mail-in repair, Apple-authorized shops |
|
29,412 | Feb 4, 2026 | ||
| 13 |
|
Nespresso Vertuo Next Starter Kit | €129.00 | €149.00 | In Stock | 24 months | Replacement units in warranty, customer service phone line |
|
1,004 | Feb 2, 2026 | ||
| 14 |
|
TP-Link Archer AX73 Router | €139.90 | €159.90 | In Stock | 36 months manufacturer warranty | Firmware support, RMA via portal |
|
2,210 | Feb 3, 2026 | ||
| 15 |
|
IKEA MALM Bed Frame 160x200 | €199.00 | €249.00 | Back Order | 10 years limited warranty | Assembly service available, return within 365 days |
|
6,112 | Feb 1, 2026 | ||
| 16 |
|
STIHL Chainsaw MSA 140 C-BQ | €449.00 | €499.00 | In Stock | 24 months | Authorized service dealers, spare parts catalog |
|
428 | Feb 4, 2026 | ||
| 17 |
|
GoPro HERO12 Black | €379.99 | €429.99 | Limited Stock | 24 months | Mail-in repair, accessory replacement |
|
3,002 | Feb 3, 2026 | ||
| 18 |
|
Philips Hue Starter Kit (3 bulbs) | €149.95 | €169.95 | In Stock | 24 months | Support via app, replacement bulbs under warranty |
|
8,230 | Feb 2, 2026 | ||
| 19 |
|
VHV Home Insurance - Standard | €12.49/month | €19.99/month | Available | N/A | Claims portal, 24h phone support, online documents |
|
198 | Feb 4, 2026 | ||
| 20 |
|
Conrad Customer Reviews | €0.00 | €0.00 | N/A | Depends on vendor | Public review responses, customer service links |
|
5,678 | Feb 3, 2026 | ||
| 21 |
|
Freshdesk Omnichannel (Trial) | €0.00/month | €49.00/month | Available | SLA optional | Email & phone support, community forums |
|
1,022 | Feb 1, 2026 | ||
| 22 |
|
Microsoft Dynamics 365 Customer Service | €95.00/month | €120.00/month | Available | SLA available for enterprise | Partner network, 24/7 support for premium plans |
|
2,673 | Feb 2, 2026 | ||
| 23 |
amazon.de
|
Sony PlayStation 5 Console | €499.99 | €549.99 | Out of Stock | 24 months | Return window 30 days, repair via Sony service |
|
112,340 | Feb 4, 2026 | ||
| 24 |
|
HP OfficeJet Pro 9020e | €229.00 | €269.00 | In Stock | 12 months + optional extended care | Onsite support for business customers, mail-in repair |
|
654 | Feb 3, 2026 | ||
| 25 |
|
Canon EOS R10 Kit | €899.00 | €999.00 | Preorder | 24 months | Authorized camera repair, sensor cleaning service |
|
789 | Feb 2, 2026 | ||
| 26 |
|
Rowenta Air Force Flex 560 | €299.00 | €349.00 | In Stock | 24 months | Home pick-up repair, spare parts available |
|
1,210 | Feb 4, 2026 | ||
| 27 |
|
Keramik Fliese 60x60 - Grey Matt (Box) | €24.95 | €29.95 | In Stock | Manufacturer 2 years | Return in store, technical support hotline |
|
86 | Feb 1, 2026 | ||
| 28 |
|
Amazon Echo Show 10 (3rd Gen) | €209.99 | €249.99 | In Stock | 24 months | Replacement under warranty, online troubleshooting |
|
4,540 | Feb 3, 2026 | ||
| 29 |
|
Samsung 980 PRO 1TB NVMe SSD | €119.90 | €149.90 | Limited Stock | 5 years limited warranty | RMA via vendor, firmware updates |
|
9,012 | Feb 2, 2026 | ||
| 30 |
|
Defense Health Program - Transition Benefits | $0.00 | $0.00 | Available | N/A | Counseling, online portal, 30-day enrollment window |
|
56 | Feb 1, 2026 | ||
| Looking for more? Great news − this is just a small sample. Jsonify production workflows process anywhere from tens of thousands to millions of real data rows per run! | ||||||||||||
From
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To
Filters
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Total Competitor Websites Monitored
25
total competitor websites monitored
5%
Trends in Warranty Lengths Over Time
Cumulative Analysis of After-Sales Support Changes
Total Service-Level Agreements Analyzed
1,456
total service-level agreements analyzed
8%
Top 5 Competitors by Customer Satisfaction Ratings
Key Observations on Warranty Policies
Competitors like Amazon and Media Markt are offering warranty periods averaging 2 years, which is standard in the market.
After-sales support ratings on Trustpilot show that 75% of users reported satisfactory experiences with warranty claims.
Notably, warranties covering accidental damage are becoming more common, with 30% of products on Saturn's site offering this coverage.
Conrad and Otto show a trend of extended warranties available for purchase, indicating a potential revenue stream for them.
There is significant variability in warranty terms across categories, suggesting that consumers should carefully compare options before purchasing.
Warranty Offerings by Competitor
Detailed Warranty Terms by Competitor
| Source | Product | Warranty Duration | Warranty Coverage | After-Sales Support |
|---|---|---|---|---|
|
amazon.de
|
Samsung Galaxy S21 | 2 years | Manufacturing defects | 24/7 customer support |
|
|
Bosch Washing Machine | 3 years | Parts replacement | Online chat and phone support |
|
|
HP Laptop | 1 year | Hardware repairs | Email support |
|
|
LG OLED TV | 2 years | Technical support and parts | Phone support available from 9 AM to 6 PM |
|
|
Makita Drill | 1 year | Repair for defects | In-store support only |
|
|
Apple iPhone 13 | 2 years | Battery replacement and defects | Genius Bar appointment required |
|
|
Sony Headphones | 1 year | Manufacturing defects | Email support |
|
|
Dyson Vacuum Cleaner | 5 years | Full parts and labor | Online chat support |
Trends in After-Sales Support Procedures
Competitors are increasingly adopting shorter response times for after-sales support, with 75% of sites now promising responses within 24 hours.
Warranty periods are lengthening across the board, with an average warranty duration of 3 years noted on major retail sites like amazon.de and media-markt.de.
After-sales support procedures are being standardized, with 60% of retailers now using online chat as a primary support channel, up from 45% last year.
After-Sales Support Procedures Distribution
Service-Level Agreements Overview
| Source | Product | Warranty Period | SLA Response Time | After-Sales Support |
|---|---|---|---|---|
|
amazon.de
|
Smartphone XYZ | 2 years | 24 hours | Email & Phone support |
|
|
Laptop ABC | 1 year | 12 hours | In-store & Online support |
|
|
Wireless Headphones | 1.5 years | 48 hours | Email support only |
|
|
Smart TV | 2 years | 36 hours | Phone support available |
|
|
Power Drill | 1 year | 48 hours | Limited Email support |
|
|
Gaming Console | 1 year | 24 hours | Full support via chat and phone |
|
|
Smartwatch | 2 years | 24 hours | Online ticketing system |
|
|
E-Reader | 1 year | 72 hours | Email & Community support |
Distribution of Competitor Support Channels
Structured data feeds are included — we're happy to help with API integration and automation.
JSON
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CSV
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Looking for more? Great news − this is just a small sample. Typically, our commercial customers process tens of thousands to millions of data points per task!
Radar continuously monitors your selected web sources and alerts you the moment something changes.
+7
Recent change
Price Change Detected
1h ago
Samsung Galaxy S21 is now €799 (-€100)
Recent change
New Listing Appears
12m ago
Sony WH-1000XM4 now available
Recent change
Product Unavailable
2m ago
Apple AirPods Pro is out of stock
Recent change
Coverage Gap Found
Yesterday
Warranty Terms for LG TVs missing from catalog
Recent change
After-Sales Support Updated
1h ago
Bosch Home Appliances new support procedures listed
Data connections determine where the collected data will be delivered. You can add, remove, or change connections at any time.
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