Compare Trustpilot scoring of the top Rent-a-car company in Europe in 2025 (example: Avis, Sixt, Enterprise, Hertz, Kinto, etc..); Select reviews from Rome, Milan, Madrid, Barcellona, Berlin, Munchen, London, Paris, Lyon, Lisbon. Use only trustpilot source.
Evaluate top Rent-a-car options with trust-backed insights — effortless comparison across Europe's major cities
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Goal
Compare Trustpilot scoring of the top Rent-a-car company in Europe in 2025 (example: Avis, Sixt, Enterprise, Hertz, Kinto, etc..); Select reviews from Rome, Milan, Madrid, Barcellona, Berlin, Munchen, London, Paris, Lyon, Lisbon. Use only trustpilot source.
Source coverage
- trustpilot.com
- avis.com
- sixt.com
- enterprise.com
- hertz.com
- kinto.com
- trustpilot.com
- trustpilot.com
- trustpilot.com
- barcelonacar.com
- berlinrental.com
Sample data
Illustrative sample data from the original configuration, not live or verified results.
| id | Source | Company | City | ReviewDate | Rating | Title | ReviewSnippet | Verified | Language |
|---|---|---|---|---|---|---|---|---|---|
| 1 | trustpilot.com | Sixt | Rome | 2026-01-28 | 4.5 | Smooth pickup at Fiumicino | Vehicle was clean, staff efficient. Slight charge for GPS not disclosed initially. | True | English |
| 2 | trustpilot.com | Avis | Milan | 2026-01-29 | 3.0 | Hidden fees on return | Pickup was quick but extra cleaning fee applied after return; customer service slow to respond. | True | English |
| 3 | trustpilot.com | Enterprise | Madrid | 2026-01-27 | 4.0 | Friendly staff, good vehicle | Car was in very good condition, drop-off easy. Office was a bit busy. | True | Spanish |
| 4 | trustpilot.com | Hertz | Barcelona | 2026-01-29 | 2.5 | Long wait and surcharge | Waited 45 minutes; unexpected surcharge for young driver. | True | English |
| 5 | trustpilot.com | Kinto | Berlin | 2026-01-26 | 4.8 | Excellent one-way rental | Flexible return locations and clean hybrid car. Very transparent pricing. | True | German |
| 6 | trustpilot.com | Sixt | Munchen | 2026-01-28 | 4.2 | Great vehicle, easy process | Upgraded without asking, staff helpful. App notifications useful. | True | English |
| 7 | trustpilot.com | Avis | London | 2026-01-30 | 3.5 | Decent but pricey | Service fine but daily rate higher than expected; fuel policy confusing. | True | English |
| 8 | trustpilot.com | Enterprise | Paris | 2026-01-29 | 4.0 | Helpful desk agents | Agents helped with bilingual paperwork; small dent noted on pickup but waived. | True | French |
| 9 | trustpilot.com | Hertz | Lyon | 2026-01-27 | 3.8 | Convenient station | Station close to train; car had minor wear. Insurance options clearly explained. | True | French |
| 10 | trustpilot.com | Sixt | Lisbon | 2026-01-26 | 4.6 | Great value in Lisbon | Modern car, free child seat included. Drop-off simple at airport. | True | Portuguese |
| 11 | trustpilot.com | Avis | Rome | 2026-01-28 | 2.0 | Rude counter staff | Staff were impatient; charged for scratches we didn’t cause. | True | English |
| 12 | trustpilot.com | Enterprise | Milan | 2026-01-30 | 4.4 | Reliable service downtown | Pickup in city centre was fast; car was fuel-efficient and clean. | True | Italian |
| 13 | trustpilot.com | Hertz | Madrid | 2026-01-27 | 3.2 | Paperwork delay | Unexpected wait due to paperwork; vehicle fine but time lost. | True | Spanish |
| 14 | trustpilot.com | Kinto | Barcelona | 2026-01-29 | 4.9 | Seamless app-first experience | Booked and unlocked via app, car was spotless. Premium support available. | True | English |
| 15 | trustpilot.com | Sixt | Berlin | 2026-01-26 | 4.1 | Good fleet selection | Wide range of vehicles; helpful recommendations for parking. | True | German |
| 16 | trustpilot.com | Avis | Munchen | 2026-01-28 | 3.7 | Average experience | Car matched description but late pick-up appointment. | True | English |
| 17 | trustpilot.com | Enterprise | London | 2026-01-30 | 4.7 | Excellent corporate account support | Fast billing for corporate rentals; friendly agents. | True | English |
| 18 | trustpilot.com | Hertz | Paris | 2026-01-27 | 2.8 | Unexpected upcharge | Added insurance surcharge at counter despite online purchase. | True | French |
| 19 | trustpilot.com | Kinto | Lyon | 2026-01-29 | 4.3 | Eco-friendly small cars | Good selection of hybrids, courteous staff. Reasonable hourly rates. | True | French |
| 20 | trustpilot.com | Sixt | Lisbon | 2026-01-26 | 3.9 | Good location, mixed staff | Easy location access; counter agent forgetful about GPS inclusion. | True | Portuguese |
| 21 | trustpilot.com | Avis | Rome | 2026-01-30 | 4.0 | Fair price for week rental | Competitive weekly rate; clear damage policy. | True | Italian |
| 22 | trustpilot.com | Enterprise | Milan | 2026-01-28 | 3.3 | Vehicle not available at drop-off | Promised model unavailable on pickup; given downgrade. | True | Italian |
| 23 | trustpilot.com | Hertz | Madrid | 2026-01-29 | 4.5 | Quick airport desk | Desk processed us quickly; loyalty points applied without issue. | True | Spanish |
| 24 | trustpilot.com | Kinto | Barcelona | 2026-01-27 | 4.0 | Good short-term option | Hourly rentals handy for city trips; helpful app reminders. | True | Spanish |
| 25 | trustpilot.com | Sixt | Berlin | 2026-01-30 | 4.6 | Premium upgrade surprise | Received luxury upgrade at no extra cost; excellent customer care. | True | English |
| 26 | trustpilot.com | Avis | Munchen | 2026-01-26 | 2.9 | Billing mistakes | Charged twice for tolls and slow to refund. | True | German |
| 27 | trustpilot.com | Enterprise | London | 2026-01-27 | 3.9 | Good but crowded office | Office busy during rush; staff remained polite and efficient. | True | English |
| 28 | trustpilot.com | Hertz | Paris | 2026-01-30 | 4.4 | Smooth return at CDG | Drop-off fast, receipt emailed immediately. Car in good condition. | True | French |
| 29 | trustpilot.com | Kinto | Lisbon | 2026-01-28 | 4.7 | Perfect for weekend trips | Flexible pickup times and friendly help with routes. | True | Portuguese |
Additional fields
- CompanyWebsite · url
- PickupLocation · map
- DropOffLocation · map
- CustomerServiceRating · number
- ReviewSourceLink · url
- SentimentIcon · icon
- ReviewSentimentEmoji · emoji
- ResponseTime · text
- UserProfileLink · url
- VehicleType · text
Insights and analytics
- Average Trustpilot Score (Top 4 Companies) (metric)
- Distribution of Reviews by City (donut)
- Trustpilot Scores of Top Rent-a-Car Companies (bar)
- Top 5 Companies by Number of Reviews (horizontal_bar)
- Trustpilot Score Trend Over Time (2025) (line)
- Cumulative Reviews Over the Year (area)
- Detailed Review Breakdown by Company and City (table)
- Total Reviews Collected (metric)
- Key Insights from Trustpilot Reviews (insights)
- Customer Satisfaction Ratings by Feature (bar)
- Positive vs Negative Review Ratio (pie)
- Most Recent Reviews from Selected Cities (table)
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