Fashion Competitor Sentiment Tracking
Gain insights into customer sentiment and feedback trends across global fashion e-commerce — automated analysis, no manual effort needed
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Goal
I want to get real-time customer sentiment, feedback trends, and service-level data for competitor product lines from global fashion e-commerce sites, social media platforms, and customer review aggregators.
Source coverage
- zalando.es
- asos.com
- mango.com
- elcorteingles.es
- amazon.es
- trustpilot.com
- google.com
- facebook.com
- twitter.com
- instagram.com
- reddit.com
- nssgclub.com
Sample data
Illustrative sample data from the original configuration, not live or verified results.
| id | Source | Product | Price | Original Price | Stock Status | Rating | Reviews | Last Updated | Sentiment | Notes |
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | zalando.es | Zign Leather Ankle Boots | €89.95 | €129.95 | In Stock | 4.3 | 128 | 2026-01-12 | positive | Comfortable fit, fast shipping Spain |
| 2 | asos.com | ASOS DESIGN Oversized Hoodie | £26.00 | £40.00 | Low Stock | 4.0 | 542 | 2026-01-11 | mixed | Colour fading reported after wash by some users |
| 3 | mango.com | MANGO Tailored Wool Blazer | €119.99 | €179.99 | Out of Stock | 4.6 | 89 | 2026-01-13 | positive | Premium feel, sizing runs small |
| 4 | elcorteingles.es | Polo Ralph Lauren Puffer Jacket | €149.00 | €249.00 | Limited | 4.7 | 64 | 2026-01-12 | positive | Free returns, store pickup available |
| 5 | amazon.es | Levi's 501 Original Fit Jeans | €59.95 | €59.95 | In Stock | 4.5 | 4,210 | 2026-01-10 | positive | High review volume, size-exchange issues in reviews |
| 6 | trustpilot.com | ASOS Customer Service | N/A | N/A | N/A | 2.1 | 3,412 | 2026-01-12 | negative | Shipping delays and refund slowdowns mentioned frequently |
| 7 | google.com | Mango - Delivery Time (Spain) | N/A | N/A | N/A | 3.8 | 1,024 | 2026-01-13 | mixed | Same-day delivery available in select cities, some complaints about courier |
| 8 | facebook.com | Zalando - Customer Post | N/A | N/A | N/A | N/A | 25 comments | 2026-01-11 | negative | User reports damaged item received and slow response |
| 9 | twitter.com | ASOS New Drop Mention | £32.00 | £45.00 | Backorder | N/A | 17 replies | 2026-01-13 | mixed | Hype around new capsule but shipping/questions trending |
| 10 | instagram.com | Mango Knit Sweater (influencer post) | €39.99 | €59.99 | In Stock | N/A | 120 comments | 2026-01-12 | positive | Influencer promo code increased traffic |
| 11 | reddit.com | Thread: Best winter coat under €200 | varied | varied | N/A | N/A | 230 comments | 2026-01-12 | mixed | Users recommend Zara, Mango, occasional bad experiences with ASOS returns |
| 12 | nssgclub.com | Sneaker Review: Nike Air Max 270 | €139.00 | €159.00 | In Stock | 4.4 | 48 | 2026-01-11 | positive | Comfort praised, sizing half-size up recommended |
| 13 | zalando.es | Tommy Jeans Logo Tee | €29.95 | €39.95 | In Stock | 4.1 | 314 | 2026-01-10 | positive | Frequent restocks, popular color sold out last week |
| 14 | asos.com | DESIGN Faux Leather Trousers | £42.00 | £70.00 | In Stock | 3.9 | 76 | 2026-01-13 | mixed | Some reviews cite material quality issues |
| 15 | mango.com | MANGO Linen Blend Shirt | €34.99 | €49.99 | Low Stock | 4.2 | 56 | 2026-01-12 | positive | Lightweight, customer praise for summer feel |
| 16 | elcorteingles.es | Adidas Ultraboost 23 | €179.95 | €199.95 | Limited | 4.8 | 1,112 | 2026-01-09 | positive | High NPS in Spain, comfortable for running |
| 17 | amazon.es | Casio Vintage Watch | €49.90 | €59.90 | In Stock | 4.6 | 6,720 | 2026-01-13 | positive | Excellent value; some packaging complaints |
| 18 | trustpilot.com | Zalando Delivery Experience | N/A | N/A | N/A | 3.2 | 2,001 | 2026-01-11 | negative | Mixed reviews about third-party courier reliability |
| 19 | google.com | El Corte Inglés In-store Pickup | N/A | N/A | Available | 4.4 | 410 | 2026-01-10 | positive | Users like convenience, occasional line delays |
| 20 | facebook.com | Amazon.es Prime Day Mention | varied | varied | N/A | N/A | 89 comments | 2026-01-12 | mixed | Debate over deal authenticity |
| 21 | twitter.com | Customer Tweet: Delayed ASOS Parcel | £0.00 | £0.00 | Delayed | N/A | 12 replies | 2026-01-12 | negative | User cites 2-week delay without tracking update |
| 22 | instagram.com | User Review: Levi's 501 Try-on | €59.95 | €59.95 | In Stock | 4.5 | 64 comments | 2026-01-13 | positive | Fit looks great, multiple saves on post |
| 23 | reddit.com | Thread: Trustpilot complaints about returns | N/A | N/A | N/A | N/A | 98 comments | 2026-01-12 | negative | Users share DMCA/hardship stories with multiple retailers |
| 24 | nssgclub.com | Feature: Top 5 Winter Sneakers 2026 | varied | varied | N/A | 4.3 | 20 | 2026-01-11 | positive | Roundup favors Ultraboost and Air Max models |
| 25 | zalando.es | ONLY High Waist Trousers | €34.99 | €49.99 | In Stock | 4.0 | 77 | 2026-01-13 | positive | Good office staple, color options limited |
| 26 | asos.com | Collusion Recycled Puffer | £68.00 | £120.00 | Low Stock | 4.2 | 204 | 2026-01-12 | positive | Sustainable materials highlighted by brand |
| 27 | mango.com | MANGO Belted Trench Coat | €99.99 | €149.99 | In Stock | 4.5 | 231 | 2026-01-10 | positive | Classic cut, minor fit inconsistencies reported |
| 28 | elcorteingles.es | COSMETICS - Lancôme Serum | €69.00 | €95.00 | Limited | 4.7 | 342 | 2026-01-13 | positive | Promotional sample included with purchase |
Insights and analytics
- Total Customer Feedbacks Collected (metric)
- Customer Sentiment Score Over Time (line)
- Top Competitor Products by Customer Rating (bar)
- Sentiment Distribution (Positive, Neutral, Negative) (donut)
- Most Discussed Competitor Brands on Social Media (horizontal_bar)
- Volume of Customer Feedback by Source (area)
- Recent Customer Reviews from Trustpilot (table)
- Average Response Time for Customer Queries (metric)
- Feedback Source Breakdown (pie)
- Trends in Customer Feedback Sentiment (line)
- Key Sentiment Analysis Insights (insights)
- Competitor Product Details from Amazon (table)
Change notifications
- Price Change Detected — is now €49.99 (-€10) mango.com
- New Listing Appears — now available asos.com
- Product Unavailable — is out of stock zalando.es
- Coverage Gap Found — missing from catalog elcorteingles.es
- New Customer Review — has a new 5-star review amazon.es
Integrations and delivery
- api
- salesforce
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